Terms of Service

Welcome to Machuang LLC! These Terms of Service (“Terms”) govern your access to and use of the website machuang.shop (“Website”), operated by Machuang LLC (“we,” “us,” or “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not access or use the Website.

1. Acceptance of Terms

By using our Website and making purchases, you agree to these Terms, as well as our Privacy Policy, Cookie Policy, and other applicable policies and guidelines. We reserve the right to modify or update these Terms at any time, and such changes will be effective immediately upon posting. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.

2. Eligibility to Use the Website

You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website. By using the Website, you represent and warrant that you are of legal age to form a binding contract and are not prohibited from using the Website by any applicable laws or regulations.

3. Account Creation

In order to place an order or access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you suspect any unauthorized use of your account, you must immediately notify us.

4. Product Information and Pricing

While we strive to provide accurate product descriptions, pricing, and availability on the Website, Machuang LLC does not guarantee that all information is 100% accurate. We reserve the right to correct any errors, inaccuracies, or omissions and to update product details or prices at any time without prior notice. All prices are listed in USD (U.S. Dollars), unless otherwise indicated.

5. Order and Payment

When you place an order on our Website, you are making an offer to purchase the selected products, subject to availability and these Terms. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, errors in product information, or payment processing issues.

We use Stripe for payment processing, and you agree to comply with Stripe’s terms of service and privacy policy when making payments. We do not store any credit card information on our servers.

6. Shipping and Delivery

Shipping terms and delivery times are provided during checkout and may vary depending on your location. You are responsible for providing accurate shipping information. Machuang LLC is not responsible for delays caused by the shipping carrier or any issues related to incorrect delivery addresses.

Please note that international shipping may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.

For more details, please review our Shipping Policy.

7. Returns and Exchanges

We want you to be happy with your purchase. If you are not satisfied with your order, you may be eligible for a return or exchange, subject to the conditions outlined in our Return & Exchange Policy. Certain products, such as intimate apparel, may not be eligible for returns or exchanges for hygiene reasons.

Returns or exchanges must be initiated within the time frame specified in our policy, and the items must be in new, unused, and resalable condition.

8. Intellectual Property

All content on the Website, including but not limited to text, images, graphics, logos, videos, product names, and trademarks, are the intellectual property of Machuang LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, distribute, or create derivative works based on any content without our prior written permission.

9. User Conduct

You agree to use our Website in accordance with all applicable laws and regulations. You may not:

• Use the Website for any unlawful or fraudulent purpose.

• Interfere with the functionality of the Website or disrupt the experience of other users.

• Upload or transmit any harmful or malicious content, such as viruses or malware.

• Engage in any activity that could damage, disable, or impair the Website or its services.

We reserve the right to suspend or terminate your access to the Website if you violate these Terms or engage in any prohibited activities.

10. Limitation of Liability

To the fullest extent permitted by law, Machuang LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use the Website, the products purchased, or any other matter related to these Terms.

Our total liability to you for any claim arising out of or relating to these Terms or your use of the Website shall not exceed the total amount you paid for the product(s) in question.

11. Indemnification

You agree to indemnify and hold harmless Machuang LLC, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorney fees) arising out of your use of the Website, violation of these Terms, or infringement of any rights of a third party.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Mississippi, United States. Any disputes arising from these Terms or your use of the Website shall be resolved in the competent courts located within the jurisdiction of Mississippi.

If you have a dispute, we encourage you to first contact us to attempt to resolve the issue amicably. If necessary, we may engage in binding arbitration or other alternative dispute resolution methods.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. We encourage you to review these Terms periodically for any changes. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions, concerns, or comments regarding these Terms of Service, please contact us at:

• Email: payment@feijincai.shop

• Phone: +1 510 408 7971

• Address: Machuang LLC, 709 North St, Louisville, MS 39339, United States